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Banking Service Outsourcing in India

“The world needs banking, but it does not need banks.” Bill Gates foresaw the impact of technology on banking in the early 1990s when he made this statement. The tech guru wanted to highlight that through banking as a service will prevail, the brick-and-mortar will gradually become obsolete. And this is the reality of today’s banking sector. Mobile banking has taken over bank branches, traditional has given way to digital and human interactions have taken over by chatbots. Artificial Intelligence, Machine Learning, Robotics Process Automation, and Cloud computing were yesterday’s buzz words but are a reality today.  As millennials grow more accustomed to technological disruption, they’re demanding equivalent advancement from their banks. Heightened expectations of the Gen Z consumers, influenced by mobile technology, social media and readily available competition to take their business elsewhere has exponentially modified banking and finance sector. Financial institutes are adopting
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Delivering high-quality outcomes through innovative Healthcare Management Solutions

In this new world, the consumer is at the helm—and success will come to those who go beyond the traditional, and adopt digital to offer on-demand health experience that lives up to consumers’ rising expectations. Healthcare organizations across the globe are facing the challenge of improving quality of care & increasing productivity while reducing the cost. They are looking to ensure superior patient care while optimizing costs, running efficient processes and meeting regulatory requirements. Healthcare payers and providers are transforming their business focus and are adopting a customer-centric approach that improves care quality, ensures lower premiums, drives better consumer health and eventually better profitability.  Enterprise payer solutions for the evolving healthcare landscape Teleperformance D.I.B.S. offers the right mix of services and tech-enabled healthcare management solutions to meet the challenges in the healthcare payer sector. With over 40 years of healthcare e
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Teleperformance D.I.B.S. Finance and Accounting Automation India

In any service universe, organizations form partnerships with multiple vendors, distributors, and enablers who support the organizations in delivering optimal services to the customers. Ensuring these links perform optimally requires active management and innovation of business processes. Partnering with a dedicated and capable service provider for Finance & Accounting functions can enable organizations to achieve best in class performance while focusing on service delivery. We at Teleperformance D.I.B.S. have been managing and re-engineering F&A services for clients across industries for 4 decades. Building domain expertize and a highly skilled workforce to deliver transformational change and help CFOs achieve best in class practices and performance. We are the #1 global market leader in delivering outstanding customer experience by powering innovation through digital transformation and automation. We provide transformation-led  Finance and Accounting automation India  at
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Digital Integrated Business Services

We are living in a digital era. To remain competitive, they have to develop and execute strong digital transformation strategies. Excellent performing organizations in digital transformation separate themselves from 4 important business ecosystems through their mastery. When organizations excel in the management and integration of 4 important business ecosystems, they overtake their rivals. • Value-based customer solutions are being created through ecosystems. • A state-of-the-art consumer solution ecosystem has been established which serves customers with complete digital product and service solutions. • With the right set of technologies, people and culture, the objective is to create a fit for operational ecosystem. 4 Digital Integrated Business Services Digital Integrated Business Services Primer 4 is the first in a series on the concept of integrated business ecosystem that runs digital transformation. It offers an introduction to 4 business ecosystems. Customer so
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Automation Solutions in India

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The Indian automation market has achieved significant momentum for taking the instrumentation, control and automation industry to the high growth path. India is the perfect blend of process industry which provides excellent development opportunities for the entire spectrum of automation products and systems.  With a GDP growth of around 7 percent, India is one of the fastest growing economies in the world, and India is moving fast on the path of global integration. In addition to other key indicators, India is looking at an important pick-up in foreign trade growth, domestic consumer demand, infrastructure growth, industrial revival, capacity expansion and manufacturing production and capital goods sector. The realization is that the future of India cannot depend on the “back office” of the world. Automation has an important role to play in making this industry truly world-class and ensuring “competitive advantage” for the Indian industry. Although the Indian industry has acc
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Top 10 Best Global BPO in India

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BPOs are typically classified into back office outsourcing, including internal business functions. BPO companies many offers such as finance & accounting or human resources, and front office outsourcing, which includes customer-related services such as customer service center. Below is the list of top 10 BPO in India: 1.   Teleperformance Teleperformance started its operations in India in Gurgaon about 15 years ago, and supports global customers in telecommunications, technology, logistics, consumer goods and e-commerce verticals. It is now the largest BPO India. The firm has setup a number of initiatives to engage with its employees, called Teleperformers, which range from broad training over 6 weeks a year. It is done for the substantial growth opportunities for its team, and the world's social responsibility programs ‘Citizen of the World’. Teleperformance is one of the  best Global BPO India . Address:- Plot No 398, Phase III, Gurugram, Haryana, India Pi
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