Delivering high-quality outcomes through innovative Healthcare Management Solutions

In this new world, the consumer is at the helm—and success will come to those who go beyond the traditional, and adopt digital to offer on-demand health experience that lives up to consumers’ rising expectations. Healthcare organizations across the globe are facing the challenge of improving quality of care & increasing productivity while reducing the cost. They are looking to ensure superior patient care while optimizing costs, running efficient processes and meeting regulatory requirements. Healthcare payers and providers are transforming their business focus and are adopting a customer-centric approach that improves care quality, ensures lower premiums, drives better consumer health and eventually better profitability. Enterprise payer solutions for the evolving healthcare landscapeTeleperformance D.I.B.S. offers the right mix of services and tech-enabled healthcare management solutions to meet the challenges in the healthcare payer sector. With over 40 years of healthcare experience, we have developed a deep understanding of the issues, environments and regulatory demands. And through this, we help clients anticipate challenges and achieve real transformation by addressing business and policy concerns. As a trusted service partner to healthcare payers, Teleperformance D.I.B.S. manages and re-engineers complex and critical business requirements from member acquisition to operations and administration. We help payers solve claims related issues faster, thereby improving the member experience. Our ability to deliver results has made TP the partner of choice for many commercial health insurance companies, government healthcare payers and prescription benefit managers (PBMs).  

Raising the bar of patient experience through Healthcare provider solutions

As patients demand more than just quality clinical care, healthcare providers are under pressure to offer better services. Teleperformance D.I.B.S.’ value-added healthcare management solutions assist providers in building more efficient operations that reduce the patient’s efforts, thereby enhancing their overall experience of care. Teleperformance D.I.B.S.’ healthcare services enable providers to manage their critical back office processes, from appointment scheduling to billing, allowing them to maintain the continuum of care. Whether you’re a hospital, physician practice, or health system, the move to value is a strategic priority. The challenge is to move ahead faster. Our solutions are uniquely positioned to accelerate the shift of care delivery from volume to value.